Digital Experience Lead Research Analyst
Keith Instone has been practicing user experience for over 30 years, spanning academia (studying the science of human interaction with technology), industry (with IBM), and as a consultant (to startups, Fortune 100 companies, and in between). As the Digital Experience Lead Research Analyst at Stratascale, he studies technology trends to help people envision new experiences and understand the processes, tools, and systems required to deliver innovative user experiences.
By Keith Instone
Product Mindsets Create Business Value
Jan 15, 2024
Enterprises must develop a product mindset that enables cross-functional teams to constantly deliver business value.
Humans in the Software Development Loop
Jul 24, 2023
Start with value stream management and developer experience planning before you automate your software development life cycle.
Employee Digital Experiences Drive M&A Success
Jul 6, 2023
Leaders should apply employee digital experience best practices to their M&A programs to drive increased long-term value from their deals.
Low-code Development Platforms
May 11, 2023
In this report, we separate some of the hype from the value and help you plan low-code rapid app development as part of your digital agility roadmap.
Clear the Fog with Application Dependency Mapping
Nov 14, 2022
To survive in the modern era, enterprises must be able see their application surroundings clearly. ADM provides the foundation to improve quality while moving fast and safely.
Activate Your Data with Operational Analytics and Reverse ETL
Sep 6, 2022
Achieve the vision of data-driven decision making at all levels, by focusing on activating operational data.
Maximize the Value of Digital M&A with Enterprise Architecture
Aug 17, 2022
By growing your enterprise architecture program in sync with your M&A activities, you can digitally transform your whole organization.
ACING Your Purchased Business Applications
Apr 21, 2022
Implement a program for effectively Acquiring, Configuring, Integrating, and Governing your COTS and SaaS apps.
Workplace Experience Management
Feb 4, 2022
Digitally agile businesses—and the talent they hope to attract—require efficient, flexible, consumer-quality workplace experiences.
Virtual Desktops, DaaS & the Future of Work
Jan 19, 2022
We address the long-term viability of virtual desktops and DaaS, as organizations focus on long-term plans.
Business Observability
Dec 10, 2021
Digital agility requires more than reliable, usable IT systems. In a digital-first world, system and software engineering leaders must support effective business decisions—and to do that, they need business observability.
User Observability: Drive Competitive Advantage by Improving User Experience
Oct 1, 2021
In this Horizon Report from Stratascale (an SHI Company), our analysts focus on user observability and where organizations need to monitor user interactions to understand their behavior when utilizing technology.
6 Ways User Experience Should Lead Your Digital Transformation
Sep 20, 2021
To define, design, and deliver good experiences, you need to understand how people think and feel in specific contexts.
System Observability: Understanding Critical Business Systems to Improve Digital Agility
Aug 3, 2021
In this Horizon Report by Stratascale (an SHI company), our authors describe how investing in system observability tools is a proven value-add, providing benefits for end users and the business.
Achieving Full Organizational Observability
Jun 3, 2021
In this Horizon Report, the first in a series, Stratascale (an SHI company) reviews the three parts of full organizational observability