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Workplace Experience Management

Workplace Experience Management

As digital transformation continues to evolve, IT leaders must build up technology, product, service, and experience management capabilities that support a work-from-anywhere business environment.

Digitally agile businesses—and the talent they hope to attract—require efficient, flexible, consumer-quality workplace experiences.

To attract top talent and remain competitive, organizations must go beyond traditional end-user computing to develop a digital employee experience strategy that supports both its employees and its business objectives.

Digital Experience Lead Research Analyst

Keith Instone has been practicing user experience for over 30 years, spanning academia (studying the science of human interaction with technology), industry (with IBM), and as a consultant (to startups, Fortune 100 companies, and in between). 

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